How to Cancel a Court Booking
Tennis Court Booking & Cancellation Refund Policy
We understand that plans can change, and we want to make the booking process as flexible as possible. You may cancel your court reservation at any time, even after your scheduled booking. However, to receive a full refund, cancellations must be made at least 4 hours prior to your reservation time. Unfortunately, cancellations made less than 4 hours before the booking will not be eligible for a refund.
Please check the weather forecast and cancel in advance if needed. If you are unable to play, we encourage you to cancel your reservation as soon as possible to allow others the opportunity to book the court.
Thank you for your cooperation, and we appreciate your help in keeping the courts accessible for everyone!
Below are steps to cancel a court booking.
Step 1: To cancel a court booking, you will need to log into the website.
Step 2: In the top right corner of the page click the Profile Icon and select you or the person whom you booked the court under. Choose Profile.
Step 3: From this page, select My Court Bookings. Click on Cancel button next to the court booking you wish to cancel.
A pop up will appear, click Yes to proceed.
The court will then be cancelled
NOTE: clicking on the date of the court booking will open a new box, showing the details of the court booking, including your pin number for the booking.
You will receive an email confirming your court cancelation.